Instructors
Dr. Xiaolong (Luke) Zhang
RM 6, SIRLS
(520)621-5219
xiaolong at u dot
Office hours: Tuesday
Time & Place
Thursday,
Introduction
This course focuses on the
issues concerning information retrieval in collaborative settings. The purpose
of this course is to help students understand what cognitive, behavior, and
social factors are involved collaborative information retrieval and how
technologies can benefit people in CIR. Note that this course is a working
seminar, devoted not only to learning existing theories, but also to developing
theories and ideas of our own for current issues in CIR research.
This seminar-style course
starts with the hypothesis that supporting CIR requires a good understanding of
theories in information retrieval, collaborative technologies, cognitive
psychology, and human-computer interaction. The first set of readings, which
cover such issues as information seeking behaviors, computer-supported
cooperative work, distributed cognition, information visualization, and so on,
helps to build a comprehensive framework for the understanding of CIR. The
second set of readings discuss CIR in various social
systems. It is expected that after this course, students will be able to
identify research issues in CIR as well as to provide theoretical guidance to
the design of CIR systems.
This course is open to both
doctoral students and master students.
Most of readings will be
available in the course web site. Some readings will be distributed in the
class.
Class Format
The class will meet once a
week for two and half hours. Most classes will be a mix of lecture and in-class
discussion. Each week, we will have two students to lead the discussions.
Assignment, Project, and Term Paper
Each week, students will be
required to write a two-page reaction paper each week. Totally 10 reaction
papers are required. Reaction papers should be submitted before the class,
online or in paper.
Doctoral students are
required to write a term paper. This paper should address a specific
theoretical issue in CIR with an in-depth literature review, a research design,
an evaluation plan, and future work. The paper should be 15-20 pages.
For master students, the
final paper could be either a research paper similar what doctoral students do or
a final project with one other person or two. If the project is chosen, the
paper should be 20-25 pages, on a relevant CIR subject, such as applying
concepts discussed in class to a practical system, evaluating a practical
system, designing a new system to support a particular CIR activity, etc. The
project should include a literature review, the work you have done, preliminary
or expected results, and future plans.
There are three milestones
for the paper/project in Week 4, Week 7, and Week 10. The final paper is due
one week after the last class.
Grades
Reaction papers 50% (5% each)
Final paper 50%
A=90-100
B=80-89
C=70-79
D=60-69
F=59 and below
Schedules
|
Week |
Topic |
|
Due |
|
1 (08/26) |
Overview |
·
Karamuftuoglu (1998). Collaborative information retrieval:
toward a social informatics view of IR interaction. Journal of the
American Society for Information Science archive, Vol. 49, no. 12, pp.
1070 ¨C 1080. ·
Fidel,
R., Harry, B., Pejtersen, A. M., Dumais, S., Grudin, J. & Poltrock, S. (2000). Collaborative information retrieval
(CIR). The New Review of Information Behaviour
Research, 1, pp. 235-247. ·
Twidale, M. B., Nichols, D. M., & Paice, C. D.
(1997). Browsing is a collaborative process. Information Processing &
Management, 33(6), pp. 761-783. |
|
|
2 (09/02) |
Information Retrieval (1) |
·
Wilson,
T. D. (2000). Human Information behavior. Informing Science, 3(2), pp. 49-56. ·
Dervin, B. & Nilan, M. (1986). Information
needs and uses. In M. Williams (Ed.), Annual Review of Information Science
and Technology, 21, pp. 3-33. ·
Kuhlthau, C.C. (1991). Inside the search process:
Information seeking from the user's perspective. Journal of the American
Society for Information Science, 42, pp. 361-371. ·
Belkin, N. J., Oddy, R. M., & Brooks, H. M.
(1982). ASK for information retrieval: |
Reaction paper |
|
3 (09/09) |
Information Retrieval (2) |
·
Bates,
M. J. (1989). The design of browsing and berrypicking
techniques for online search interface. Online Review, 13, pp. 407-424. ·
Saracevic, T. (1997). The stratified model of information
retrieval interaction: Extension and applications. Proceedings of the
American Society for Information Science, 34, pp. 313-327. ·
Ingwersen, P. (1996). Cognitive perspectives of information
retrieval interaction. Elements of a cognitive IR theory. Journal of
Documentation, 52, (1), pp. 3-50. ·
Dervin, B. (1983). An overview of sense-making research: concepts, methods
and results to date. International Communications Association Annual Meeting,
|
Reaction paper |
|
4 (09/16) |
Collaboration (1) |
·
Olson,
G., & Olson, J. (2002). Groupware and Computer-Supported Cooperative
Work. The human-computer interaction handbook: fundamentals, evolving
technologies and emerging applications, pp. 583 ¨C 595. ·
Olson,
G.M., & Olson, J.S. (2000) Distance matters. Human-Computer Interaction,
15, pp. 139-179. ·
Grudin, J., & Palen, L. (1995). Why groupware
succeeds: discretion or mandate? Proceedings of ECSCW '95. ·
Turoff, M., Hiltz, S. R., Fjermestad,
J., Bieber, M., & Whitworth, B., (2001).
Computer Mediated Communications for Group Support: Past and Future, in
Carroll, J. (Ed.) Human Computer Interaction in the New Millennium. ACM Press
and Addison-Wesley. |
Reaction paper Project/paper proposal |
|
5 (09/23) |
Collaboration (2) |
·
Dix
A.J. (1994), Computer-supported cooperative work - a framework, in D. Rosenburg & C. Hutchison (eds.), Design Issues in
CSCW, Springer Verlag, pp. 9-26. ·
Dourish, P. & Bellotti, V. (1992). Awareness
and Coordination in Shared Workspaces. Proceedings of ACM CSCW'92, pp.
107-11. ·
Clark,
H. H. & Brennan, S. E. (1991). Grounding in communication. In L. Resnick, J. M. Levine, and S. D. Teasley
(Eds.) Perspectives on Socially Shared Cognition. ·
Monk,
A. (2003). Common Ground in Electronically Mediated Communication: ·
Chen,
H., Titkova, O., Orwig,
R., & Nunamaker, J. F. (1998). Information
Visualization for Collaborative Computing, IEEE Computer, Volume 31, Number
8, pp. 75-82. ·
Wulf, V. (1997). Storing and Retrieving Documents in a Shared Workspace:
Experiences from the Political Administration. Proceedings of the Sixth IFIP Confrence on Human Computer Interaction |
Reaction paper |
|
6 (09/30) |
Distributed Cognition and External Representation |
·
Hutchins,
E. (1995). How a cockpit remembers its speeds, Cognitive Science, 19, pp. 265-288. ·
Scaife, M. & Rogers, Y. (1996). External Cognition: how do Graphical
Representations Work? International
Journal of Human-Computer Studies, 45, pp. 185-213. ·
Zhang,
J. & Norman, D. A. (1994). Representations in distributed cognitive
tasks. Cognitive Science, 18, pp.
87-122. ·
Card,
S. K., Mackinlay, J. D., & Shneiderman,
B. (1999). Chapter I: Information Visualization in Information Visualization:
Using Vision to Think. |
Reaction paper |
|
7 (10/07) |
Interaction Issues |
·
Furnas,
G.W., Landauer, T.K., Gomez, L.M., & Dumais, S. T., The vocabulary problem in human-system
communication. Communications of the
Association for Computing Machinery, 30 (11), Nov 1987, pp. 964-971. ·
Hearst,
M. (1999). User Interfaces and Visualization, in Baeza-Yates,
R. & Ribeiro-Neto, B. (eds.) Modern Information
Retrieval. Addison-Wesley Longman Publishing Company. Chapter 10. ·
Russell,
D., Stefik, M., Pirolli,
P., Card, S. (1993). Cost structure of sensemaking.
Proceedings of the Conference on Human
Factors in Computing Systems - INTERACT '93 and CHI '93. ·
Twidale, M. B., & Nichols, D. (1998). Designing Interfaces to Support
Collaboration in Information Retrieval. Interacting
with Computers, 10, pp. 177-193. |
Reaction paper Project progress report Paper milestone: literature review |
|
8 (10/14) |
Social Navigation
|
·
Dieberger, A., Dourish, P., Höök, K., Resnick, P., & Wexelblat, A. (2000). Social Navigation: Techniques for
Building More Usable Systems. interactions, 7, 6, pp. 36-45. ·
Riedl, M. & Amant, R. (2003). Social
Navigation: Modeling, simulation, and experimentation. Proceedings of the International Joint Conference on Autonomous
Agents and MultiAgent Systems (AAMAS). pp.
361-368. ·
Waterworth, J. A. (1998). Spaces, Places, Landscapes and
Views: experiential design of shared information spaces. Proceedings of the Workshop on Personalised
and Social Navigation in Information Space pp.77-89. ·
Kurhila, J., Miettinen, M., Nokelainen,
P., & Tirri, H. (2002). Use of Social
Navigation Features in Collaborative E-Learning. Proceedings of the E-Learn 2002 Conference, pp. 1738-1741. ·
Svensson, M. (1998). Social navigation |
Reaction paper |
|
9 (10/21) |
CIR in Libraries: Reference services as a CIR process
|
·
Dervin, B., & Dewdney, P. (1986). Neutral Questioning: A New Approach to
the Reference Interview. Reference Quarterly,
25, pp. 506-13. ·
Olszak, L. (1991). Mistakes and Failures at the Reference Desk." Reference Quarterly, 31, pp. 39-49. ·
Overmyer, E. (1995). Serving the Reference Needs of
Children. Wilson Library Bulletin,
69, pp. 38-40. ·
Parus, D. (1996) The Reference Interview:
Communication and the Patron. The
Katharine Sharp Review, no. 2. ·
Durrance, J. C., (1995). Factors that Influence Reference
Success: What Makes Questioners Willing To Return? Reference Librarian. Vol 49-50, pp.
243-65. |
Reaction paper |
|
10 (10/28) |
CIR in organizations: Decision making and knowledge management |
·
Romano,
N. C., Roussonov, D., Nunamaker,
J. F., & Chen, H. (1999). Collaborative Information Retrieval
Environment: Integration of Information Retrieval with Group Support Systems,
Proceedings of the 32th
Annual ·
den
Herik, K. W., & Vreede,
G.-J. d. (1997). GSS for cooperative policymaking: no trivial matter. Proceedings of the International ACM
SIGGROUP Conference on Supporting Group Work: The Integration Challenge,
pp. 148-157. ·
Ackerman,
M. & McDonald, D.. (1996). Answer garden 2:
merging organizational memory with collaborative help. Proceedings of ACM CSCW '96 Conference on Computer Supported
Cooperative Work. ·
Choo, C. W. (1995). Information Management for the Intelligent
Organization: Roles and Implications for the Information Professions. 1995 Digital Libraries Conference. ·
Cohen,
A. L., Maglio, P. P., & Barrett, R. (1998). The
Expertise Browser: How to Leverage Distributed Organizational Knowledge. Proceedings of ACM CSCW98. ·
Ehrlich,
K., & Cash, D. (1994). Turning Information Into
Knowledge: Information Finding as a Collaborative Activity. Digital Libraries '94. |
Reaction paper Project progress report Paper milestone: Methodology |
|
11 (11/04) |
CIR in communities: knowledge and expertise sharing
|
·
Hooff, B.J. van den, Elving, W.J.L., Meeuwsen, J.M. & Dumoulin,
C.M. (2003). Knowledge Sharing in Knowledge Communities. In Huysman, M.H.,
Wulf, V. & Wenger, E. (eds.) Communities and
Technologies. ·
Ackerman,
M. S., Swenson, A., Cotterill, S., & DeMaagd, K. (2003) I-DIAG: From Community Discussion to
Knowledge Distillation. In Huysman, M.H., Wulf, V. &
Wenger, E. (eds.) Communities and Technologies. ·
Ruuska, I. & Vartiainen, M. (2003).
Communities and other Social Structures for Knowledge Sharing. A Case Study
in an Internet Consultancy Company. In Huysman, M.H., Wulf, V. & Wenger,
E. (eds.) Communities and Technologies. ·
Bandini, S., |
Reaction paper |
|
12 (11/11) |
CIR
for consumers: collaborative filtering and recommendation
|
·
Hill,
W., Stead, L., Rosenstein, M. & Furnas, G. (1995). Recommending and
evaluating choices in a virtual community of use. In Proceedings of the ACM CHI '95 Conference, pp. 194-201. ·
Resnick, P., Iacovou, N., Suchak,
M., Bergstrom, P. & Riedl, J. (1994). GroupLens: An Open Architecture for Collaborative
Filtering of Netnews. In Proceedings of
the ACM CSCW '94, pp. 175-186. ·
Balabanovic, M., & Shoham, Y.
(1997). Fab: Content-Based, Collaborative
Recommendation. Commun. ACM, 40(3), pp. 66-72. ·
Kautz, H., Selman, B., & Shah, M. (1997). Combining social networks and
collaborative filtering. Commun. ACM 40,
3 (Mar. 1997) ·
Terveen, L., & Hill, W. (2001). Beyond Recommender Systems: Helping
People Help Each Other, in HCI In The
New Millennium ·
Walkerdine, J. & Rodden, T.
(2001). Sharing Searches: Developing Open Support for Collaborative Searching
Walkerdine, Proceedings of Human-Computer
Interaction (Interact '01), pp.140-147. |
Reaction paper |
|
13 (11/18) |
No
Class: Paper writing
|
|
|
|
14 (12/02) |
Discussion
of project and term paper
|
|
Project report/Term paper:
problem definition, literature review, methodology and evaluation plan (one
week after) |