IRLS 588-002: Introduction to Information Technologies

(SUBJECT TO CHANGE)

Instructors

Dr. Xiaolong (Luke) Zhang

RM 6, SIRLS

(520)621-5219

xiaolong at u dot arizona dot edu

Office hours: Wednesday 11:00am-12:00pm or by appointment

 

Teaching Assistant

Trevor Smith 

Office hours: TBD

 

Time & Place

Tuesday, 6:30pm9:00pm, TBD

 

Introduction

Information technology has dramatically transformed the world. We rely more and more on computers and the Internet in many aspects of our life, from information retrieval, to interactions with others, to the delivery of services and products. The roles of information professionals have dramatically expanded, and they work more and more like consultants to provide guidance and services to people. This requires information professionals to have a basic understanding of information technology and its relationship with people, organization, and society. This course is designed to introduce the basic concepts and applications of Internet-related information technology and its impact on individual users, groups, organizations, and society. The topics in this survey course include computing basics, network applications, human computer interactions, computer-support cooperative work, social aspects of information systems, and some economic and legal issues related to digital services and products.

 

Objectives

After this course, you should be able to:

  1. understand the principles of networked application software;
  2. identify potential technical problems you may encounter in the services;
  3. understand the role of information technology in facilitating human information processing, group collaboration, and organization business;
  4. understand the technical foundations and arguments related to some legal and economic issues in the digital society;

 

Textbook

Required:

Robert E. Molyneux: The Internet Under the Hood: An Introduction to Network Technologies for Information Professionals Greenwood Publishing, 2003

John R. Anderson: Cognitive Psychology and Its Implications, Worth Publishing; (This book just got its 6th edition out. For this class, any edition after the 3rd is fine.)

Redmond Kathleen Molz, Phyllis Dain, Kathleen Molz: Civic Space/Cyberspace: The American Public Library in the Information Age, Publisher: MIT Press, 1999.

Carl Shapiro, Hal R. Varian: Information Rules: A Strategic Guide to the Network Economy, 1998.

Optional:

David Messerschmitt, Understanding Networked Applications: A First Course. Morgan Kaufmann, 2000. (The topics of this book are much broader than the Molyneux’s. If you are interested in knowing more about the network computing, you may need a copy.)

All these books are in UofA bookstores right now. 

 

Readings

Additional readings are available in the course web site.

 

Class Participation

Attending class is required. If you cannot come, please let the instructor know beforehand. You will be expected to engage in class discussion actively and to participate in asynchronous discussions through class BBS. Since this is a course surveying information technologies and their interactions with social systems, I encourage you to read various resources, such as information technology trade press or technology section in newspaper, to know the current hot issues. You are also encouraged to use weblogs, or blogs, to keep personal journals of your readings and share your journals with others.

 

Homework

Homework should be submitted online before each class. Solution sets will be available after. The purpose of homework is to help you to learn, rather than to help the instructor to assess. Therefore, a different grading scheme will be adopted in this course: you will grade your own homework assignment. With the solution sets, you will have one week to identify and correct all errors. Please don't just copy the answers from the solution set. You are expected to analyze the errors you have or justify your answers if they are different from those in the solution sets. Then, bring your original homework and your grading comments to the class in the week following. Each homework will be worth 1 point, no partial credit. 

You are strongly encouraged to form study groups. Learning from peer students is critical. (Please let the instructor know if you have problems to get one started.)  However, while you are encouraged to discuss homework questions and general approaches to solutions, but not specific answers, with other students, you must write down answers by your own. Also, please let the instructor know with whom you collaborated and the nature of your discussions in your homework. Occasionally, there may be some group homework. Then, different collaboration policies will be provided specifically. Standards of professional and academic ethics must be respected.

 

Project

The group project will involve analyzing existing information systems or software applications. The purpose behind the project is to help you understand the concepts of the course and apply them in real-life situations. Each group will have 3 to 4 members, and three progress reports are required. Each group will give a short presentation at the end of the semester and hand in the final report.

 

Exams

There will be a take-home midterm exam.

There will be a close-book final exam.

 

Grades

Homework                   30%

Project                         30%

Midterm                       20%

Final                             15%

Class participation       5%

 

A=90-100

B=80-89

C=70-79

D=60-69

F=59 and below


 

Schedules

 

Week

Topic

Readings

Homework

Due

1

Introduction to the course; Computing basics

·        Molyneux: Chapter 1, Lab 1(pp. 55- 60), and Chapter 17

HW1: Data representation

 

 

2

Operating systems, programming languages, networks;

 

·        Howstuffworks.com: How Operating Systems Work

·        Molyneux: Chapter 2, 14-16,

·        Joel Spolsky: Biculturalism

·        Evolution of High-Level Languages

·        Internet Structure

·        Internet History

HW 2: Operating systems and programming languages

HW1

 

Students fill out team forms

3

Architecture: infrastructure, hierarchy, modularity, and layering

·        Molyneux: Chapter 3;

·        Messerschmitt: Chapter 5, 6.2

HW 3: Architecture and layering

HW 2

4

Communication links and protocols

 

·        Molyneux: Chapter 7-11

HW 4: Communication links and network protocols;

HW 3

 

 

5

Information retrieval and presentation on the Internet, database, security

 

·        Molyneux: Chapter 18,19;  

·        XML basics (Skip the Sections from XML Validation to Displaying XML with CSS as well as the section of Microsoft XML Parser)

·        Database basics

·        Computer Viruses

HW 5: XML and security

HW 4

 

Project progress report I: project proposal

6

User interface technologies and human perception

·        Anderson: Chapter 2,3

 

HW 5

 

 

7

User interface technologies and knowledge representation

·        Anderson:

Chapter 4 (pp. 107-116, 122-127)

Chapter 5 (pp. 136-144, 151-165)

Chapter 6 (pp. 175-199)

Chapter 7 (pp. 207--230, 236-238)

HW 6: Write a short paper (less than 2 pages) to

·     Identify a problem in a user interface;

·     Drawn on readings to explain why it does not work well;

·     Suggest new designs to address the issue

 

8

Information retrieval and online services

 

·        Furnas, G.W., et al. (1987) The vocabulary problem in human-system communication. Communications of the Association for Computing Machinery, 30 (11), Nov 1987: 964-971.

·        Bates, Marcia J. (1989) The Design of Browsing and Berrypicking Techniques for the Online Search Interface. Online Review 13 (5):409-424

·        Pirolli, Peter, and Card, Stuart, (1995) Information foraging in information access environments. Proceedings of the Conference on Human Factors in Computing Systems. CHI'95.

·        Robertson, G. G., et al. (1993) Information visualization using 3D interactive animation. Communications of the ACM.

·        Mackinlay, J. D., et al. (1995) An organic user interface for searching citation links Human Factors in Computing Systems. Proceedings of the Conference on Human Factors in Computing Systems. CHI'95.

Take-home midterm

HW 6

 

Project progress report II: the choices of the target system and users

 

 

9

Computer-supported cooperation work (CSCW)

 

·        Bush, V. As We May Think. Atlantic Monthy, July 1945

·        Engelbart’s demo

·        Olson, G., and Olson, J. Groupware and Computer-Supported Cooperative Work.

·        Ackerman, M. The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility. Human-Computer Interaction, 15 (2-3). 181-205.

 

 

10

CSCW applications and its implication for information services

·        Kiesler, S., et al. (1984) Social psychological aspects of computer-mediated communication. American Psychologist, 39, 1123-1134.

·        Herbsleb, J.D., et al. Introducing Instant Messaging and Chat in the Workplace. CHI’ 02.

·        Paul Dourish, John Lamping and Tom Rodden. "Building Bridges: Customisation and Mutual Intelligibility in Shared Category Management." In Proceedings of the ACM Conference on Supporting Group Work, GROUP '99

·        Olson, G.M., & Olson, J.S. (2000) Distance matters. Human-Computer Interaction, 15, 139-179.

·        Benford, S., et al. VR-VIBE: A Virtual Environment for Co-operative Information Retrieval, Eurographics'95.

HW 7: Short paper: Implications of Groupware for Library (Information) Services

 

 

11

Information systems in organizations: Conceptual foundations

 

·        Kling, R., "What is Social Informatics and Why Does it Matter?," D-Lib Magazine

·        Eason, K. (1997) Understanding the organizational ramifications of implementing information technology systems. In M. Helander, T.K. Landauer & P. Prabhu (Eds.), Handbook of HCI. Elsevier. Pp. 1475-1495

 

 

 

Group project progress report II: data collection

 

12

 

Information systems in organizations: co-evolution

·        Orlikowskim W. J.:  Evolving with Notes: Organizational Change around Groupware Technology, Internet.

·        Molz & Dain: Chapter 4-5

HW8: Short paper: Information, About the change of information technologies and libraries

 

HW 7

13

 

Information goods, privacy and security

·        Shapiro & Varian: Chapter 1-3, 5, 7

·        How Internet Cookies Work

 

 

14

 

Information society: privacy, security, and digital divide
 
Conclusion
 

Libraries and Patriotic Act

·        The USA Patriot Act in the Library

·        The USA PATRIOT Act

·        Intellectual Freedom Principles for Academic Libraries: An Interpretation of the Library Bill of Rights

·        Make Sure You Are Privacy Literate

·        Privacy: An Interpretation of the Library Bill of Rights

·        Resolution on the USA Patriot Act and Related Measures That Infringe on the Rights of Library Users

·        In Defense of Freedom at a Time of Crisis

·        New Encroachments Recall Old Ones

·        The ideological librarians

 

·        Falling Through the Net: Defining the Digital Divide (Executive Summary)

 

·        Furnas, G. W.:  Design in MoRAS

·        Brown & Duguid:

Preface, Introduction, Chapter 1, 7, 8.

 

HW8

 

15

 

Project presentation and final exam  

 

 

Final project report